Poor Experience With Aero Contractors And Owerri Airport
Aero has been running a promo. N10,000 naira to any destination in Nigeria. I booked a round trip for my wife and myself to Owerri from Lagos. The flight attendants and crew were very pleasant. As the plane was about to I showed my wife our online booking and she noticed that the return date was wrong. The flight attendants told us to ask for the station manager one IG who should help us take care of it. When we landed we went to the ticket counter. After being ignored for more than 45 minutes the individual who attended to us told us that IG had had a stressful day and we should not bother him. We went to the office that was immediately outside the Owerri airport gates. After waiting for over 1 hour we met IG whose name is Ignatius Utsalo. He was recently posted to the airport. He introduced us to a lady who said she could not help and directed us to send an email to tickethelpdesk@aero.acn. IG asked us to forward a copy to admin@aero.acn. The reason they could not help was because of